Should you wish to return an item, for whatever reason, you may do so if you contact us up to 14 days after you receive the goods. You will then have a further 14 days to return the item.

We will then either replace or refund the item in question, depending on your preference. Refunds will be minus our costs of the original delivery.

If possible, please try to use the original packaging.

Before returning an item please inform us by email at or message us through our Facebook page,

Our return address is :

Birchwood Leather, 21 Muirfield Close, Cinnamon Brow, Warrington, Cheshire, WA2 0SS