Delivery
United Kingdom :
** May 5th marks the start of our Spring/Summer 2024 outdoor events calendar.
In previous years we have always taken our website shopping cart offline during our summer shows as we are unable to process orders when trading. However as our website has gained in popularity we have decided to keep the shopping cart open during our 1 and 2 day events and will process the orders upon our return, using a next day delivery option if required to ensure delivery within the stated timeframe, at no extra cost. Deliveries will now be between 2 and 5 days to reflect this. The shopping cart will be offline during our 3 and 4 day events. **
FREE delivery on all orders over £35.00 using Evri Fully Tracked Standard service (2-5 days).
Orders below £35.00 will be charged £2.50 for the Evri 2-4 days delivery option.
An alternative DPD Local Fully Tracked 1-2 days service with a 1 hour delivery time slot option is also available at checkout, priced at £5.00.
Royal Mail may also be used as an alternative to Evri during busier periods.
An email will be sent upon confirmation of the order and also when we despatch the order. Should a mobile number be recorded you'll also receive a text confirmation on despatch. The chosen courier will then liase with you direct and you'll be able to track the delivery, and request delivery to an alternative 'safe place' should you wish, via their correspondence. The DPD Local service will provide a 1 hour delivery time slot and allows you to track the delivery within 15 minutes of arrival.
Orders placed before 2pm Monday-Saturday will normally be despatched the same day, otherwise the following day.
Orders placed on Sunday will be despatched on the Monday at the latest. A signature will be required on delivery.
Europe and Rest of the World :
Delivery to Europe will be sent using the International Tracked service and has three price tiers, £9.95, £14.95 or £25.00 and is based on the overall cost of items purchased. Delivery is expected within 7 working days.
The Rest of the World will be sent using the International Tracked service and is priced at £14.95, £19.95 or £30.00 and is based on the overall cost of items purchased. Delivery is expected within 7 working days.
Please note : Should the shopping cart be offline, then we are currently exhibiting at an event or have other commitments and are unable to fulfil any online orders. The cart will resume when we return.